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FAQ's

Frequently Asked Questions

Control Center

How do I change my password?

Written by The Profit Team
Updated 1 year ago

Purchase process

Written by The Profit Team
Updated 4 months ago

Trading

Commissions on test and PRO

Written by The Profit Team
Updated 2 months ago

Permitted products

Written by The Profit Team
Updated 5 months ago

How Many Accounts Can I have?

Written by The Profit Team
Updated 3 months ago

Market Depth

Written by The Profit Team
Updated 10 months ago

Can I trade micro futures?

Written by The Profit Team
Updated 2 months ago

Which platforms are free?

Written by The Profit Team
Updated 1 year ago

Why don’t I just open up my own trading account?

Written by The Profit Team
Updated 2 months ago

Why do you put me in SIM in my PRO account after passing the test?

Written by The Profit Team
Updated 2 months ago

How To Download Log Files

Written by The Profit Team
Updated 2 months ago

Copytrader with Tradovate and TradingView

Written by The Profit Team
Updated 2 months ago
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Payments

How do I change my payment method?

How to easily switch payment methods

Written by The Profit Team
Updated 1 year ago

How can I pay?

Understanding your payment options

Written by The Profit Team
Updated 2 months ago

Support

What time is the live chat open?

Written by The Profit Team
Updated 2 months ago

Do you offer support in other languages?

Written by The Profit Team
Updated 9 months ago

Additional articles

What if I have Rithmic account?

Written by The Profit Team
Updated 6 months ago

RTrader and NinjaTrader at the same time

Written by The Profit Team
Updated 5 months ago